Customer Operations

At every step of their journey with us, we’re here to support, protect & guide our customers.

Responsible gambling biscuits
Responsible gambling biscuits

Responsible Service of Gambling

Our 1st priority is customer safety. All our CS Operators are trained to recognize the signs of Problem Gambling & work quickly to support the customer.

Employee talking with customer
Employee talking with customer

Customer Service

Available via phone, email or live chat, our CS team knows what it takes to give our customers a great experience. Fun fact: more people are promoted from within this team than any other!

Collaboration between employees
Collaboration between employees

Fraud & Payments

Quick to detect any suspicious activity, our super sleuths protect us & our customers from serious risk. Highly analytical, they’re always 1 step ahead of would-be money launders & fraudsters.

Current Vacancies

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